COLDSMOKEASPEN-14

You're in. Watch the Aspen BFCM Summit Replays.

Panels with leaders from Rothy’s, MeUndies, Necessaire, Credo, Glamnetic, and Ettitude — plus bonus sessions from Klaviyo, Fueled.io, and more

Pro tip: bookmark this page. You have ongoing access.

Featured Panels (33-34 min)

BFCM CX & growth: MeUndies, Necessaire, Credo

34 min • Moderated by Juliana @ Coldsmoke

Subscription handling during promos, retail tie-ins for DTC brands, and post-purchase retention plays that hold up under BFCM traffic.

Speakers:

  • Ellianna De Guzman (MeUndies)
  • Calvin Lammers (Necessaire)
  • Rebecca Armstrong (Credo)

Promo timing & returns: Rothy’s, Glamnetic, Ettitude

33 min • Moderated by Juliana @ Coldsmoke

When to start offers, whether to scale discounts, and UX moves that reduce post-BFCM returns.

Speakers:

  • Molly Chapman (Rothy’s)
  • Esther Hwang (Glamnetic)
  • Phoebe Yu (Ettitude)

Bonus Sessions (12-37 min)

A/B Test Playbook For Maximizing Q4 Site Profitability

15 min • Scarlet Love, UX Strategist, Coldsmoke

A rapid-fire testing framework to prioritize, launch, and implement experiments that maximize conversion during the holiday window.

Remember:

  • How to prioritize tests by lift potential vs. effort

  • No-code test patterns you can ship quickly

  • Cleanly implementing winners for long-term gain

Pixel Preparedness - Attribution & Tracking Strategy for BFCM

37 min • Sean Larkin, CEO, Fueled.io

Ensure your tracking is bulletproof before traffic surges. Sean Larkin walks through the exact steps to keep pixels, events, and data flowing during BFCM.

Remember:

  • Server-side vs. browser events: what matters most during peak

  • Consent mode & data compliance considerations

  • QA workflows to catch errors before the rush

Your data-backed BFCM toolkit (Klaviyo)

31 min • Korey Conley, AE II, Klaviyo

Korey Conley highlights the Klaviyo features and strategies proven to grow lists, segment smarter, and maximize flows during high-volume sales periods.

Remember:

  • VIP segmentation & targeted BFCM offers

  • Automations to capture revenue if onsite breaks

  • Key benchmarks to monitor daily during the sale

Winning Black Friday with real-time intent (OpenSend)

12 min • Francesco Gatti, CEO, OpenSend

Francesco Gatti explains how to use real-time intent signals to drive timely, relevant outreach — without overwhelming your customers.

Remember:

  • Scoring cart & collection activity for smarter targeting

  • Trigger hygiene: when to hold back vs. push

  • Avoiding fatigue across channels during BFCM weekend